Fast, Efficient, Expert Boiler Services For Any Situation

No other service provider will offer you the same level of exceptional care & expertise.

KNOWLEDGE. ASSESSMENT. COMMUNICATION.

We can help you maintain a reliable, safe, and efficient boiler room

Our expert service keeps your boiler running at peak reliability and maximum efficiency. We conduct a complete safety and operational assessment during every visit and provide you with a detailed report on our findings.

EXPERIENCED PARTNERS

Are you frustrated by intermittent visits and subpar service? Our technicians draw on more than 200 years of combined boiler service experience, and they’re backed up by in-house support staff of mechanical engineers and other career boiler experts.

EQUIPMENT CONDITION

Do you have existing equipment in need of an overhaul, or do you have new equipment that you want to keep in peak condition? In either case, we’re here to help, and we have the resources and expertise to best serve you!

BUDGET AWARENESS

We understand that you need to get the most out of every dollar you spend, and we leverage all of our expertise to stay within your budget. In addition to providing you with the service and support you need, we can also help you identify potential boiler room upgrades that will deliver a clear ROI.

PROBLEM RECOGNITION

Boiler issues could be subtle, like an incremental increase in energy usage each month, or more severe problems might result in unplanned downtime that brings your entire operation to a screeching halt. Preventative maintenance from our experienced technicians will help you avoid all kinds of disruptions, but we’re also available for emergency service 24/7/365.

SEE OUR EQUIPMENT

DISCOVER OUR SERVICES

Areas We Serve

map showing service area and locations in Greensboro, NC and Columbia, SC

GREENSBORO, NC LOCATION

Our Greensboro location services NC, as well as some neighbouring counties in TN & VA.

COLUMBIA, SC LOCATION

Our Columbia location services SC, as well as some neighboring counties in GA.

Schedule a Service

An Experienced Service Partner

We perform hundreds of inspections and preventative maintenance visits each year, and our experienced technicians save you time and money by spotting small problems before they escalate into major issues. When you contract our team for your boiler maintenance, you can trust that you’re relying on the best in the business.

EXTENSIVE

Rapid problem solving

Boiler maintenance requires downtime, and even a planned outage could be a costly one. Our highly trained technicians conduct rapid diagnoses and repairs to get your boiler room back up and running as quickly as possible. They’ll also help you decide on a maintenance schedule that offers optimum performance with the fewest possible interruptions.

DISCOVER OUR INDUSTRIES

EXPERTISE

Trained boiler experts

The boiler room is a complex place under the best circumstances, and it’s made even more confusing when it’s filled with equipment of varying ages and conditions. With more than 200 years of combined boiler maintenance experience, our technicians have seen it all, and their field work is backed up by the expertise of our degreed mechanical engineers providing in-house support.

LEARN ABOUT W.C. ROUSE

How to get started on your boiler service

If you have a boiler emergency, call our 24/7 line at 877-927-6873 and you’ll get a response in less than two hours. For all other inquiries, get started on the path to a safe, efficient, and reliable boiler by following the steps below.

Reach out to us

Give us a call, send us an email, or fill out the contact form on our website. If possible, we’ll want to know the make and model of your boiler, what controls it uses, its service history, and any known issues.

Schedule a walkthrough

The next step is to have our technician visit your site and conduct a walkthrough, filling in any gaps in the information you provided and thoroughly assessing the current state of your equipment.

Perform service

For most typical maintenance procedures, we can come back at whatever time is convenient for you and your business. If your boiler needs urgent service, we’ll work with you to expedite the process and restore the safe operating condition of your boiler as quickly as possible. We can even help your business avoid downtime by bringing a rental boiler on site.

Schedule routine visits

Once we’ve restored your boiler to good working order, routine preventative maintenance visits will help keep it that way. Our technicians will work with you to identify a service interval that takes into account your equipment, your unique business needs, and your budget.

Reach out to us

Schedule a walkthrough

The next step is to have our technician visit your site and conduct a walkthrough, filling in any gaps in the information you provided and thoroughly assessing the current state of your equipment.

Perform service

Schedule routine visits

DISCOVER OUR SERVICES

Success Stories From Our Clients

We used another boiler company for many years up to and prior to my tenure as the Support Services Director. We decided to try WC Rouse and have never looked back. I am highly impressed with their professionalism and knowledge of the WC Rouse staff. The pricing is fair and competitive and the service is outstanding.

Anonymous

State Facility

W.C. Rouse is a company that you can depend on for service and maintenance on your boilers. They are punctual and very knowledgeable on our equipment!

J.L.

Healthcare

I just want to extend our continued thanks, for your help with the City’s ongoing issues with the boiler installation at the Civic Center. W.C. Rouse is going above and beyond to support the boilers that were installed almost two years ago (by another supplier).

From day one of setting foot in our facilities you’ve brought the clarity, and professional expertise that we’ve needed.

I wanted to say again, that we’ve truly appreciated your help! And, we look forward to continuing to work with you.

Anonymous

City Government

I worked with W C Rouse to replace a Burner on a Superior Boiler during the Spring/Summer 2021. Although the design of the new replacement Burner included advance technology, it was ultimately not suitable for our application.

W C Rouse partnered with us to remove the new burner and replace it with a C-Max Burner similar to what we are using on another Superior Boiler. The Boiler Technicians, Service Manager, Technical Sales Manager and President never vacillated in the Customer Service and on-site Support. Even when the ambient temperature in the boiler room was well over 110 degrees; or after normal business hours; or weekends/holidays – the W C Rouse team was always there. The Rouse team were relentless in their support and never retreated until the Boiler with the new Burner was functioning flawlessly. I needed immediate help to get my Plant back to normal operation and trusted W C Rouse to “Do the Job”. I was not disappointed. I now rely on W C Rouse for all my Steam Plant repair/maintenance.

Ken H.

Pharmaceutical Industry

A Foundation Of Partnership In The Boiler Industry

We work with the best boiler and heater manufacturers to provide you with a variety of options at the best price possible.

Learn More About Boilers & Heaters

Our blog is a way for us to share the team’s 200+ years of boiler maintenance experience. Check back for regular updates on new tools, exciting technologies, and innovative techniques that will help you get the most out of your boiler.