Emergency Services

24 hours a day, every day of the year.

PREPARED

Your Emergency Boiler Room Service partner

Our service department is available 24/7/365 through a live answering service staffed by real people — not a machine. Give us a call. We’re always ready to answer any questions you might have and do whatever we can to keep your plant online.

Large boiler with W.C. Rouse truck in foreground

Why Choose Us To Handle Your Boiler Emergencies

If you’re in North or South Carolina and your boiler room malfunctions, choose W. C. Rouse & Son for a qualified team of boiler experts who will get your facility back to operating smoothly as soon (and safely) as possible.

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AVAILABLE 24/7/365

You can call any of our numbers at any time of the day — including holidays — and we’ll respond. We feel good knowing our emergency services help keep your building and everyone in it safe.

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HUMAN SUPPORT

Whenever you call our numbers, a real person answers the phone. We treat our customers like family, and we believe that times of crisis call for a person who can craft the most effective and expedient response.

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Variety of Emergency Boiler Services

We provide emergency repair services, emergency installation of a rental boiler, and emergency parts delivery around the clock in order to limit your facility downtime.

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CAPABLE

Our team of service technicians has many years of combined experience, and no other group in the Carolinas is more qualified to handle your emergency boiler repair service calls.

Our Outstanding Emergency Service Work Numbers

Our emergency responses are industry leading in terms of percentage of incidents resolved and lead time. The numbers speak for themselves.

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1-2 Hours

Average Time to Arrive On-Site

24/7/365

Availability

Years
Of Combined Technician Experience
Average number of Boiler Emergency Services vists provided per year

How To Get Started On Your Boiler Work

Getting your boiler scheduled for service is a simple process. We’ve broken down each of the steps here so you know exactly what to expect.

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Our Team Members At Work

Our service technicians and the rest of our team here at W. C. Rouse & Son are experts in the boiler room industry and we work tirelessly to keep your systems online.

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